الوصف

We Are HIRING FEMALE CUSTOMER SERVICE REPRESENTATIVE Responsibilities: • RECEIVE INCOMING CALLS FROM CUSTOMERS AND PROVIDE ASSISTANCE AND SUPPORT. • PROVIDE INFORMATION ABOUT SERVICES, PRICES, AND AVAILABLE PRODUCTS. • RECEIVE AND PROCESS RESERVATIONS AND CONFIRM DETAILS WITH CUSTOMERS. • HANDLE COMPLAINTS AND INQUIRIES PROFESSIONALLY AND EFFICIENTLY. • WORK TO ACHIEVE CUSTOMER SATISFACTION BY PROVIDING EXCEPTIONAL CUSTOMER SERVICE. • MONITOR AND MANAGE ACTIVITIES ON SOCIAL MEDIA PLATFORMS. CASTLE rent a car Requirement: • PREVIOUS EXPERIENCE IN CUSTOMER SERVICE, PREFERABLY IN THE CAR RENTAL INDUSTRY. • EXCELLENT COMMUNICATION SKILLS AND THE ABILITY TO COMMUNICATE CLEARLY AND EFFECTIVELY IN BOTH ARABIC AND ENGLISH. • ABILITY TO INTERACT WITH CUSTOMERS POLITELY AND PROFESSIONALLY. • ORGANIZATIONAL SKILLS AND THE ABILITY TO MANAGE TIME EFFECTIVELY. • GOOD KNOWLEDGE OF INFORMATION TECHNOLOGY AND COMPUTERS. • HIGH UNIVERSITY DEGREE. "In Kuwait only and ready to start immediately" PLEASE SUBMIT YOUR RESUME WITH 'CUSTOMER SERVICE REPRESENTATIVE' IN THE SUBJECT LINE hr@castlegroupkw.net

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