الوصف

Front Office Manager Career Opportunity THE REGENCY The Regency Hotel Kuwait is a five-star luxury hotel with elegantly designed rooms and suites. Timeless indulgence represented by an ideal blend of classical architecture and remarkable hospitality born from our traditions. We are in search of our new Front Office Manager who will be leading the team and overall operations of Front Desk, Concierge, Guest Relations, Butler, and The Regency Service - Communications & Reservations. Qualifications: • • • . • Bachelor's Degree / Diploma in Hospitality Management or other related courses. Solid two years of work experience in the same role in 5-star hotels. GCC locations is an advantage. Arabic speaker is a plus. Multi-tasker enthusiast and organized to the highest level Exceptional communication with strong attention to detail Champion in quality assurance and service standards consistency Responsibilities Overview: • • • • • Develop and set departmental strategies, policies and procedures. Conducts training and initiatives in line with the hotel objectives. Passionate on providing seamless guest experience by hands on leadership in front of the house, lobby and public areas, ensure smooth coordination between operational departments. Handling complaints efficiently maintaining remarkable guest overall stay experience. Maximize team performance by providing direction and synergy to achieve set goals. Planning budget & forecast, managing P&L expense, contracts review for Front Office Department. if you meet the profile above and interested to apply, please send your most updated resume to gm.pa@regency.com.kw. Only shortlisted candidates will be contacted.

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